Moreover, the competition in the cloud market is getting tougher, making cloud storage providers cut their prices just to stay afloat. The number of cloud storage providers grows, delivering various solutions that fit the needs of different organizations in terms of features and prices. Information for Canadian, UK, EU, and Japanese customers.What was a privilege of enterprises just a few years ago, now becomes a common thing for companies of all sizes – I’m talking about cloud. Note: Returns can not be dropped off in person.īackblaze can not refund any customs, fees, tariffs, taxes or duties leveraged by the recipient's government, however you may be able to apply for a refund if you paid anything additional upon delivery. Returns without a printout of the correct billing information may not be able to be returned. Make sure the USB Snapshot purchase shows up on that page - if it does not, you may be signed in to the incorrect account. Include a print out of your Billing page from the Backblaze account that placed the order for the USB drive. To access the Billing page, sign in to your Backblaze account, navigate to "Billing" on the left column, make sure "B2 Cloud Storage" is selected, and click the "Print" button. Please do not include any packing peanuts. We'll get to work and ship you the requested data as soon as possible. Once you're ready to return the drive within 30 days of receiving it, erase the drive, pack it back in the inner box, including any cables or power adapters that were included. To take advantage of this program, order a USB Snapshot. Refunds will be sent to the same card that was used to purchase the drive. The Billing page will also reflect the refund. A status email for refunds is typically sent depending on account settings. Once the drive has been received, the refund will be processed within a few business days.Returns can not be dropped off in person. If you can specify delivery days with your shipper, please note Backblaze can not receive shipments on Saturdays or Sundays. It's not necessary to ship with a fast and potentially expensive service, however we do recommend that you use one that supports a tracking number just in case the package does not arrive.All USB restores are prepared and shipped from the U.S., even if your data is stored in a non-U.S. Packages that arrive postage due, or have taxes, fees, duties, customs or fees upon delivery will be refused. Arrange to have them prepaid before shipping or billed to the shipper (you). Customers are responsible for return shipping costs back to Backblaze, and for customers outside of the USA, Backblaze will not pay for taxes, duties, customs or fees.You're free to order as many as you want, however only 5 can be returned. To make sure this program continues to be sustainable for all customers, there is a limit of 5 returned drives per account per 12 month period.The 30 day timer starts the day you receive the drive, and stops when the returned drive is postmarked.Backblaze offers refunds for returned drives ($189 for USB hard drives) within 30 days of receiving the drive, effectively making the process free!įor customers who need a physical copy of their data from B2, or are in a location where downloading the data over the internet is unfeasible, B2 USB Snapshots are a great option to retrieve that data. The B2 Snapshot Return Refund program is for Backblaze B2 customers who do not need to keep a USB Snapshot drive after they've copied their data from the drive.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |